Talk to
a human.
Whether you are weighing up a store for your program, running one already, or chasing an order — tell us what you need and we will come back to you within one business day.
How can we help?
The more you can tell us about your program and what you are after, the more useful our first reply will be.
Looking for an order you already placed? The order lookup below is usually faster than waiting for a reply.
Check on an order.
Enter the order number from your confirmation email along with the email address it was sent to.
Both fields have to match the same order. If you cannot find your order number, send us a message above and we will look it up for you.
Quick answers
How quickly does TeamStore HQ reply to enquiries?
We aim to reply to every enquiry within one business day. Messages sent over a weekend are answered on the next working day.
How can I check the status of my team store order?
Use the order lookup on the TeamStore HQ contact page. You will need the order number from your confirmation email and the email address the order was placed with — both have to match the same order.
Who do I contact about an existing team store?
Send a message through the contact form and pick "An existing store". Include your program name so we can find your storefront quickly.
Have a look at how it works.
Five steps from creating a store to earning on what your families already buy.